RelayHelp

no dashboard. no delay.

your team chat is now your help desk.

AI on your site, a thread in Slack or Discord, and full context every time a person takes over.

Add to SlackAdd to Discord

Free for your first 50 conversations a month.

how it works

one conversation, start to finish.

  1. a visitor asks on your site

    The widget answers from your docs. No account, no form, and a person is always one tap away.

  2. a thread opens in your chat app

    One tap on "talk to a person" and the conversation lands in the channel you picked, with everything said so far.

  3. you reply where you already work

    Type in the thread and it reaches the widget. A check mark shows what the customer saw. Start with // to keep a note internal.

  4. the next person starts with full context

    @-mention a teammate and an AI summary posts first, so nobody scrolls back and no customer repeats themselves.

why teams switch

we never hide a customer's message. not on any plan, not over any limit.

built for teams of 2 to 20

  • SaaS and dev-tool startups on Slack
  • Web3 projects and game studios on Discord
  • Agencies on either

not for you yet

  • Teams that need a security review or SOC 2
  • High-volume B2C support
  • Support orgs that live in email

We'd rather say so now.

priced per workspace, not per person.

Start free. Move up when the conversations do.

Free

See the whole loop working.

$0

50 conversations a month

Pro

For a team doing support every day.

$49/mo

$490/yr

1,000 conversations a month

Team

For several brands or chat workspaces.

$149/mo

$1,490/yr

5,000 conversations a month

see full pricing

no dashboard. no delay.

Add RelayHelp to your chat app and answer your first customer from a thread.

Add to SlackAdd to Discord